Supporting you through COVID

Supporting you through COVID

Current Update as of 15/1/21 
 
All Lords Builders Merchants branches are currently open and we will continue to ensure you have the goods you require during this period.  We are taking a number of measures to keep you safe in store, including:  
 
• Perspex screens
• Enhanced cleaning regime
• Sanitiser stations
• Social distancing markers
• One-way systems
• PPE for colleagues
 
You can read about our safety measures in more detail here.

 

Alternatives to buying in store  
 
We understand that not all customers may feel comfortable visiting branches. However, there are still lots of options for placing your order with Lords:  
 
• Call & Collect
• Click & Collect
• Buy Online
• Deliveries
 
Call & Collect 
Available in all branches during opening hours, simply call your local store to a book collection slot and your goods will be ready to be loaded upon arrival, allowing you to get in and out even faster! Full information on Call & Collect can be found here and branch details including phone numbers can be found here.
 
Click & Collect 
Available online at any time, purchase your materials from the Lords website and select the Click & Collect option at the checkout. Please note orders under £50 should be made via Call & Collect.  
 
Buy Online 
By opening an account online, you will be able to see the best prices, access orders, and book delivery slots. If you are an existing Lords account holder and want to access your account online, or if you'd like to set up a new account with Lords click here for more details. The sign-up page can be found here.
 
Deliveries 
We continue to offer our reliable delivery service to supply materials directly to your chosen address. In fact, we have recently strengthened our fleet as we understand this is likely to be an increasingly vital service to our customers.  
 
Our Order & Track service offers you total clarity on delivery times and allows you to prepare for the arrival of goods on site.  
 
You can find out more information about our safety measures when delivering to site here. 
 

Please note that delivery is restricted to the following radius from each store: 

Branch Postcode Radius (miles)
Park Royal NW10 6UA 10
Hayes UB3 1EF 7.5
Beaconsfield HP9 2XB 15
Aylesbury HP19 8EH 7.5
Kings Langley WD4 8HR 7.5
Watford WD24 4XE 7.5