What is the returns policy?

Returns policy

How long does delivery take.

Here at Lords we aim to give you a great online experience so we have made the delivery option as simple and straight forward as possible. You decide when you get the your delivery. You choose the day and the time slot and we'll do the rest. Easy as that!

To find out more....Delivery scheduling

My account?

The 'My account' section of the website is designed to give you 24/7 access to your account details. This includes all your invoices, statements, payment terms and much much more. 

Where's my nearest branch?

Branch finder

How can I pay?

Payment options

Is there a re-stocking fee?

While every effort will be made not to charge a re-stocking fee occasionally this will be unavoidable. 

Quote manger

Your quote manager is a unique tool thats give you the opportunity to save, send, amend and specify quotes. It also allows you  to add labour, VAT and  alter retail prices. Manage your quotes from your own quote manger portal.

How does it work?