Delivery Information

Delivery

Please be advised that the following delivery information applies to orders placed online only.

Delivery times

At the checkout page, you can see the delivery times available and book your preferred date and time slot for your order to arrive.

Delivery charges

Orders over £150 ex VAT that fall within our local delivery remit are free. This will exclude any pallet or specialist products.

Our standard shipping cost for orders under £150 ex VAT is £7.50 plus VAT. Civil Engineering products do not fall within standard shipping, and therefore have a cost of £20 + VAT to serve. Roofing Tiles with an order value of under £249.99 ex VAT will have a delivery cost of £60 + VAT to serve. The standard shipping policy is fulfilled at the discretion of our branches, who maintain the right to revoke at any time.

We use different shipping methods to cater all needs, nationwide. Depending on location, product type and shipping method, the pricing will differ depending on each unique query. We offer pallet shipping, 2-day DPD delivery and site delivery. All prices will be calculated and displayed at the checkout. If you have any questions please don't hesitate to contact our sales team websales@lordsbm.co.uk

Order collection

We offer a free click and collect option from our branches. If you prefer to collect the order rather than having it delivered, you can choose that after placing it. On the delivery page, select the “click and collect” option and choose a date and time for the collection as well as the branch where your products should be delivered to.

Delivery on bank holidays

We don't normally operate on Bank Holidays, except in unique circumstances. The opening hours are up to date on the branch pages, so you can check there for more information.

Damaged goods

Please make sure you inspect the goods on delivery. If any goods are damaged (or not delivered), you must write to tell us within two working days of delivery (or the expected delivery time). Please also allow time to inspect the damaged goods.