Returns Policy

Returns are possible as long as the items are in a re-sellable condition. Items can be returned to the nearest branch along with proof of purchase.

Alternatively, you can arrange for a collection by calling 0845 303 8400 with your order number. The collection service has a minimum charge of 15% of the order value and may increase depending on location and product type.

A restocking fee may be applied to certain products.

Please note we cannot refund perishable products such as paper bagged cement or tins of paint.